Coronavirus Drives Collaboration and Remote Work – Considerations for IT Organizations

By supertech01 | Published March 11, 2020

As the coronavirus makes its way into the U.S., businesses are bracing for the impact that will go beyond travel restrictions to potentially impacting the ability of employees to work in the office. Some companies are already taking steps to have team members work from home.

This has led to a surge in conferencing and other collaboration tools. We have discussed the impact of many of these solutions in previous blog posts and continue to espouse their efficacy, regardless of this potential pandemic.

Collaboration and Video Conferencing

Solutions like Slack and Microsoft Teams have become the gold standards for advanced instant messaging, searchable project content and easier collaboration. While both also offer audio and video collaboration, they continue to play catch up with solutions like WebEx, Zoom and Gotomeeting which are dedicated to making remote meetings look and feel in person (whether one turns on the video or not)!  Organizations should consider how their current communications technology stack supports the variety of different use cases.

Considerations for IT

Also, IT organizations specifically need to proactively consider the implications of supporting these solutions to a greater extent than normal. Additionally, re-visiting work from home policies and procedures to ensure that businesses can continue to operate as smoothly as possible. Certainly, should the virus get worse, companies may be forced to mandate remote work to mitigate the spread of this disease. In addition to policy review, IT organizations should also ensure that the adequate levels of bandwidth and remote access controls are in place to support a marked increase in usage and support requests.

For more tips about preparing your infrastructure for more remote work across your organization, please contact Superior Technology at 845-735-3555 or online at

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