IT Outsourcing: Choosing the Right Provider

By Superior Blogger | Published March 7, 2014

It is well documented that investing in IT projects and services on an as-needed basis contributes to a positive bottom-line, and allows organizations the ability to utilize highly-skilled teams to target individual opportunities or issues. However, a key hurdle in achieving this is partnering with the right technology provider.

 Domain Knowledge

An effective IT partner will possess strong business process optimization skills and experience. Your IT partner should not only be able to address your immediate requirements, but should also be able to identify additional opportunities to enhance YOUR business. An IT partner with strong experience in YOUR industry will also enable you to benchmark yourself against competitors and leverage existing solutions within your industry.

 Full Complement of Skills

Be sure your IT partner can offer a full range of technology skill sets and solutions. There is nothing more frustrating than when an IT provider needs to bring in additional subcontracted IT firms, no one takes ownership of a full solution, and on-going support becomes an issue. Select an IT partner that is not restricted to a specific software or hardware provider. Partners should not be limited by a specific type of technology—they should provide you with the most efficient and cost-effective solutions possible for your business.

 Who Else Have They Worked With?

It’s very important to ask for references from a potential IT provider. Of course the company would not share the contact information of unsatisfied clients. However, when speaking with past and present clients, ask specific questions such as

What did you hire (company) to accomplish, and were you satisfied with their performance?

Did you encounter any roadblocks or issues while working together? If so, what were they?

Who did you interface with at (company)?

Would you hire (company) again if you have future IT needs?

The leaders of Superior Technology are seasoned business and technology experts, and have deployed a full range of IT solutions. To discuss your organization’s needs, please contact us at (845) 735-3555 or visit us online at


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